NIH Website Legal, Privacy, and Compliance Notices

Last Updated: June 11, 2026

The following notices apply to the website operated by National Integrative Health, LLC and/or its affiliated entities (“NIH,” “we,” “our,” or “us”). These notices are intended to govern use of our public website and public-facing communications. They are not intended to replace any written client agreement, business associate agreement, service agreement, plan document, health plan notice, or other governing contract.

This website is intended primarily for employers, plan sponsors, brokers, consultants, third-party administrators, stop-loss carriers, captives, health plans, and other organizations interested in learning about NIH’s pharmacy cost management, clinical coordination, sourcing, member engagement, and related managed services.

This website is not a patient portal, emergency medical resource, prescribing platform, claims submission portal, or secure channel for submitting protected health information unless NIH expressly provides a designated secure process for that purpose.

1. Privacy Policy Addendum / Website Privacy Notice

NIH respects the privacy of individuals and organizations that interact with our website. This Website Privacy Notice explains how we may collect, use, disclose, and safeguard information submitted through our public website, including contact forms, repricing analysis request forms, case study requests, newsletter sign-ups, SMS consent forms, email inquiries, and similar website features.

Information We May Collect

We may collect information that you voluntarily provide to us, including your name, work email address, company name, job title, phone number, organization type, message content, and any other information you choose to submit through the website.

We may also collect limited technical and usage information, such as IP address, browser type, device information, pages visited, referral source, date and time of visit, and other website analytics information.

Do Not Submit PHI Through Public Website Forms

Unless NIH has expressly directed you to use a designated secure submission process, you should not submit protected health information, patient information, member information, prescription information, diagnosis information, claim details, dates of birth, medical record numbers, Social Security numbers, financial account information, or other sensitive personal information through public website forms.

Public website forms are intended for business inquiries and introductory communications only.

If you believe you need to provide member-level, patient-level, claims-level, prescription-level, or other sensitive information to NIH, please contact NIH first so that an appropriate secure transmission process can be established.

How We Use Website Information

We may use information submitted through the website to:

• Respond to your inquiry;
• Schedule a meeting or conversation;
• Provide information about NIH’s services;
• Evaluate whether NIH’s programs may be relevant to your organization;
• Send requested case studies, educational materials, or business information;
• Conduct a preliminary repricing or opportunity discussion, where appropriate;
• Improve our website, communications, and service offerings;
• Maintain records of business communications;
• Comply with legal, regulatory, contractual, and security obligations.

Healthcare and PHI

NIH may receive, create, maintain, transmit, or access protected health information in connection with services provided to or on behalf of health plans, plan sponsors, employer groups, third-party administrators, pharmacy service partners, or other healthcare-related entities. When NIH handles protected health information in that capacity, NIH does so in accordance with applicable law, contractual obligations, and any applicable business associate agreements or other governing agreements.

This public website is not intended to describe every way NIH handles protected health information in connection with client services. Client-specific and member-specific privacy obligations may be governed by separate agreements, plan documents, notices, authorizations, policies, or applicable law.

Analytics, Cookies, and Tracking Technologies

NIH may use cookies, analytics tools, or similar technologies to understand how visitors use our website and to improve website performance. NIH does not intend to use public website tracking tools to collect protected health information or to target individuals based on sensitive health information.

Sharing of Information

NIH may share website inquiry information with employees, contractors, vendors, advisors, technology providers, or service providers who assist us in operating the website, responding to inquiries, scheduling meetings, providing requested materials, or performing related business functions.

NIH does not sell protected health information. NIH does not knowingly use protected health information obtained through client services for targeted advertising.

NIH may disclose information when required or permitted by law, to protect our rights, to investigate suspected misuse of our website, to maintain security, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

Data Security

NIH uses administrative, technical, and physical safeguards designed to protect information in our possession. However, no website, email system, text messaging system, or internet transmission is guaranteed to be fully secure. Users should avoid submitting sensitive information through non-secure public channels.

Contact

Questions about this Privacy Notice may be directed to:

2. Website Terms of Use

Last Updated: June 11, 2026

By accessing or using this website, you agree to these Website Terms of Use. If you do not agree, you should not use this website.

Website Purpose

This website provides general information about NIH, its services, and its approach to pharmacy cost management, clinical coordination, member engagement, sourcing, infusion support, and related managed services. The website is provided for general business informational purposes only.

No Medical Advice

The information on this website is not medical advice, clinical advice, diagnosis, treatment, prescribing guidance, emergency guidance, or a substitute for consultation with a qualified healthcare provider. NIH does not provide emergency medical care through this website.

Individuals should consult their physician, pharmacist, health plan, or other qualified healthcare professional regarding medical conditions, prescriptions, treatment options, medication access, or clinical decisions.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

No Provider-Patient Relationship

Use of this website does not create a provider-patient relationship, pharmacist-patient relationship, fiduciary relationship, advisory relationship, client relationship, business associate relationship, or other professional relationship between you and NIH.

Any client relationship with NIH must be established through a written agreement signed by authorized representatives of the parties.

No Guarantee of Savings, Eligibility, Coverage, or Results

Any descriptions of savings opportunities, pharmacy cost containment strategies, sourcing options, repricing analysis, case studies, examples, or program outcomes are provided for general informational purposes only.

Actual results may vary based on plan design, eligibility, member engagement, drug availability, clinical requirements, prior authorization requirements, pharmacy network rules, supply chain conditions, applicable law, provider participation, payer rules, and other factors outside NIH’s control.

NIH does not guarantee savings, approval of any medication, member participation, clinical outcome, claim payment, coverage decision, or uninterrupted access to any medication or service.

No Plan or Benefit Determination

NIH does not make health plan coverage determinations unless expressly authorized under a written agreement and applicable plan terms. Coverage, eligibility, medical necessity, prior authorization, appeals, and benefit determinations may be governed by the applicable health plan, plan sponsor, PBM, TPA, carrier, stop-loss arrangement, provider, pharmacy, or other responsible party.

Use of Website Forms

Website forms are for general business inquiries. Do not submit protected health information, patient information, member information, prescription details, diagnoses, claims information, dates of birth, Social Security numbers, financial account information, or other sensitive information through public website forms unless NIH has expressly provided a designated secure method for that purpose.

NIH may disregard, delete, or decline to act on information submitted through an inappropriate channel.

Intellectual Property

All content on this website, including text, graphics, logos, service descriptions, design elements, images, documents, downloads, and other materials, is owned by NIH or used with permission and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, display, reproduce, publish, scrape, frame, reverse engineer, or create derivative works from website content without NIH’s prior written consent, except for limited internal business review related to evaluating NIH’s services.

Permitted Use

You may use this website only for lawful business purposes. You may not use the website to:

• Violate applicable law;
• Submit false, misleading, unlawful, or harmful information;
• Attempt to gain unauthorized access to NIH systems;
• Interfere with website operation or security;
• Introduce malware, scripts, bots, scraping tools, or automated collection methods;
• Misrepresent your identity or authority;
• Submit sensitive health or personal information through unauthorized channels;
• Use NIH content or marks in a way that suggests endorsement or affiliation without written permission.

Third-Party Links

This website may contain links to third-party websites or resources. NIH does not control and is not responsible for third-party websites, content, privacy practices, security practices, or availability.

Disclaimer of Warranties

This website is provided “as is” and “as available.” NIH disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, availability, and security.

NIH does not warrant that the website will be error-free, uninterrupted, secure, current, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, NIH and its owners, officers, employees, contractors, advisors, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to use of the website.

Changes to These Terms

NIH may update these Terms of Use at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised terms.

Contact

Questions about these Terms of Use may be directed to:

3. HIPAA and Protected Health Information Statement

Last Updated: June 11, 2026

NIH may provide services to or on behalf of health plans, plan sponsors, employer groups, third-party administrators, pharmacy service partners, and other healthcare-related entities. In certain circumstances, NIH may receive, create, maintain, transmit, or access protected health information in connection with those services.

When NIH handles protected health information, NIH does so in accordance with applicable law, written agreements, business associate agreements where applicable, and NIH’s internal privacy and security policies.

Public Website Not Intended for PHI

This public website is not intended to collect protected health information or other sensitive member-level information. Do not submit member names, dates of birth, prescription information, diagnoses, claim details, medical record numbers, Social Security numbers, financial account information, or other sensitive information through public website forms.

If your organization needs to provide claims data, prescription data, member-level information, or other sensitive information to NIH, NIH will provide instructions for an appropriate secure transmission process.

No Replacement for Health Plan Notices

This statement is not intended to replace any Notice of Privacy Practices issued by a health plan, healthcare provider, pharmacy, or other covered entity. Individuals should refer to the applicable health plan, provider, pharmacy, or covered entity for information about their HIPAA rights and the use and disclosure of their protected health information by that entity.

Member Communications

When NIH communicates with members as part of a client-approved program, NIH does so according to applicable program requirements, client instructions, plan terms, consent requirements, and legal obligations.

Privacy Contact

Questions about NIH’s handling of protected health information may be directed to:

4. Cookie and Tracking Technology Notice

Last Updated: June 11, 2026

NIH may use cookies, analytics tools, pixels, tags, scripts, or similar technologies to operate the website, understand website usage, improve performance, remember user preferences, measure engagement, and support website security.

Types of Technologies We May Use

We may use:

• Essential cookies needed for website functionality;
• Analytics cookies that help us understand site performance and visitor behavior;
• Preference cookies that remember certain user choices;
• Security tools that help protect the website from misuse;
• Marketing or advertising tools only where reviewed and approved by NIH.

Healthcare Data and Tracking Limits

NIH does not intend to use tracking technologies to collect protected health information through this public website.

Managing Cookies

You may be able to block or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Updates

NIH may update this Cookie Notice as technologies, legal requirements, or website functionality change.

5. Accessibility Statement

Last Updated: June 11, 2026

NIH is committed to making its website accessible and usable for all individuals, including individuals with disabilities.

NIH’s goal is to provide a website experience that is accessible, clear, functional, and compatible with commonly used assistive technologies. NIH intends to work toward alignment with recognized accessibility practices, including the Web Content Accessibility Guidelines where reasonably applicable.

Accessibility Features and Ongoing Efforts

NIH’s accessibility efforts may include:

• Clear page structure and headings;
• Text alternatives for meaningful images;
• Sufficient color contrast where reasonably achievable;
• Keyboard navigability;
• Descriptive links and buttons;
• Accessible online forms;
• Captions or transcripts for multimedia where applicable;
• Periodic review of accessibility issues.

Feedback and Assistance

If you experience difficulty accessing any part of this website or need information in an alternative format, please contact NIH:

Please include the webpage or feature involved, the nature of the issue, your contact information, and your preferred method of communication. NIH will make reasonable efforts to address accessibility concerns and provide information in an accessible format.

6. Nondiscrimination and Language Access Statement

Last Updated: June 11, 2026

NIH is committed to conducting its business in a manner that respects applicable nondiscrimination laws and equal access principles.

NIH does not intend to exclude, deny benefits to, or otherwise discriminate against individuals on the basis of race, color, national origin, age, disability, sex, or any other category protected by applicable law.

Where required by law or applicable agreement, NIH will make reasonable efforts to provide appropriate communication assistance, reasonable accommodations, auxiliary aids and services, or language assistance for individuals who need such support to access NIH-related communications or services.

If you need assistance accessing information from NIH or believe you have experienced discrimination in connection with an NIH-administered program, please contact:

If NIH is determined to be a covered entity under Section 1557, Section 504, or another applicable civil rights law for a particular program, NIH will comply with the notice, grievance, language access, auxiliary aid, and accessibility obligations applicable to that program.

7. Medical Disclaimer

Last Updated: June 11, 2026

The information on this website is provided for general informational and business purposes only.

NIH does not provide emergency medical care through this website. This website is not intended to diagnose, treat, cure, prevent, or manage any disease, condition, or medical emergency.

Nothing on this website should be interpreted as medical advice, clinical advice, prescribing advice, pharmacy advice, treatment advice, legal advice, insurance advice, or a recommendation to start, stop, change, delay, or substitute any medication, therapy, provider, pharmacy, or treatment plan.

Individuals should consult their physician, pharmacist, health plan, or other qualified healthcare professional regarding medical conditions, prescriptions, treatment options, medication access, clinical questions, or coverage questions.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

If you are an existing member, patient, provider, client, or plan participant seeking assistance with a specific case, do not rely on this public website. Use the contact process provided by your health plan, employer, provider, pharmacy, or NIH program representative.

8. Copyright and Intellectual Property Notice

© 2026 National Integrative Health, LLC. All rights reserved.

All website content, including text, graphics, logos, design elements, service descriptions, downloads, documents, images, and other materials, is owned by NIH or used with permission and is protected by applicable copyright, trademark, and intellectual property laws.

No website content may be copied, reproduced, modified, distributed, displayed, published, scraped, framed, reverse engineered, or used to create derivative works without NIH’s prior written permission, except for limited internal business review related to evaluating NIH’s services.

NIH’s names, logos, slogans, service names, and related brand features may not be used in a manner that suggests affiliation, endorsement, sponsorship, or approval without NIH’s prior written consent.

If you believe content on this website infringes your intellectual property rights, contact NIH at: